We aim to dispatch your order within 4-6 business days after the order is confirmed by us. During peak season or at special campaigns and events the delivery, as well as to delivery to remote locations, the delivery time might be prolonged. We will inform you as soon as the order leaves our warehouse. You will receive an additional message when the order is ready for pick-up.
Articles in this section
- Where can I find the receipt for my online order?
- Am I able to cancel my order after it is confirmed?
- How do I know my order has been shipped?
- Can I change pick-up point?
- Can I change, add or remove an item in my order?
- Why is my item out of stock in the shopping bag when I’m about to place my order?
- Why do I get a message saying that one of my items has been discarded?
- How do I know that my order is confirmed?
- What happens if I don’t pick up my order?
- When is my order delivered?