How do I make a return by post? You can return your order free of charge either by sending it back via Royal Mail Return period: For regular-priced items, you have 30 days from the date you receive your order to return or exchange unused products. For sale items, the return/exchange period is 14 days. Return conditions: Items must be unused, undamaged, and include all original tags. If the product came in packaging, it must be included in the return. For swimwear and underwear, please try on over your own underwear and do not remove the hygiene seal. Return by post: Complete the Delivery Returns Form included with your order. Include the form with your return, stating the quantity and reason for each item you are returning. Pack the items securely, preferably using the original packaging. Attach the Royal Mail return label you received with your order on the outside of the package. Take the package to your nearest Royal Mail Delivery Office and ask for a receipt as proof of return. Maybe you're interested in: What’s the cost for returning an item? Related articles What’s the cost for returning an item? General online Terms and Conditions How do I contact Lindex Customer Service? Which delivery methods can I choose and what does it cost? How long is the delivery time?