How do I make a complaint?

We at Lindex guarantee that each order is inspected before it’s sent out to you. If a product despite this should be damaged, defective or incorrect when you receive it, you are of course able to make a complaint. In the event of incorrect, damaged or defective products being received, you are requested to contact Lindex Customer Service within 5 days.

The easiest way to make a complaint is by visiting one of our stores. You can also make a complaint by sending the product to us by post. Contact our Customer Service and we will aid you with your claim. 

For an approved complaint, we will compensate you for the product as well as shipping fees. If you haven’t kept the return label, we will refund the return cost when you send us the receipt via email.

For other claims, please contact Lindex Customer Service.