What should I do if I’ve forgotten my password? Here’s how to reset your password: Click “Forgot password” when logging in at Lindex.com or in the app. Enter your email address. You will receive the verification code to your email. It may take 5–10 minutes to arrive. Enter the verification code in the field to confirm you're authorised to reset your password. Click “Verify” to complete the step. Enter the new password you wish to use, which must consist of at least five characters. Reset your password here. Related articles I no longer have access to my email – how can I update it on my membership? How do I update details in my profile? Can I change, add or remove an item in my order? How do I download the Lindex app? How do I change my communication preferences?