Payment & Offers

Payment & refund

• Why are the product images incorrect on my Klarna invoice?
• I’ve been charged twice – what should I do?
• When will I receive my refund?
• What payment options can I choose?
• Why is my refund lower than I expected?
• What is Lindex's purchase limit?

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Offers & Discounts

• I received an offer after placing my order — can I have the price adjusted?
• Does the sale apply in stores as well?
• Why am I not getting free shipping?
• Are the prices always the same in store and at Lindex.com?
• Why is my offer not applied at checkout?
• Are prices always the same in stores and on lindex.com?

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Gift card

• How do I buy and use a Lindex gift card?
• How long is my gift card valid, and can it be extended?
• How can I check the balance on my gift card?
• How do I find the pincode to the giftcard?
• What’s the difference between a gift card and a return card?
• Can I use bonus points to buy gift cards, and do I earn bonus points when purchasing them?

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