Why was my Klarna invoice payment declined?

Klarna may decline an invoice payment for several reasons. In most cases, it’s due to a credit assessment or a temporary technical issue during checkout.

If your payment doesn’t go through, we recommend contacting Klarna’s customer service for help. You can reach them by phone at 0808 189 3333, or visit Klarna’s customer service page for support.

If you’ve tried multiple times without success, it’s a good idea to wait 24 hours before trying again. Klarna can also provide more details about the reason your invoice was declined and help you find a solution.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.