How do I exchange an item? At Lindex, you can exchange items in the following ways: Exchange in store: You can exchange your item at any of our stores. If you exchange for a different size or color, it will be processed as a new purchase in the store, but the price will remain the same as your original online purchase. Remember to bring the digital receipt you received when you completed your order. Place a new order: We do not offer direct exchanges on Lindex.com. If you want to exchange an item, you need to return it and then place a new order. Please note that any discounts or offers applied to your original purchase will not apply to the new order. Related articles How do I make a return? How do I shop on Lindex.com? What’s the cost for returning an item? How do I return items in a package offer, for example “3 for 2”? I don’t have my return form or return label – what should I do?