What can I do if I haven´t received the order confirmation? As soon as your order is approved and the payment is made you will receive an order confirmation to your email address. What you can do if you haven't received order confirmation: During larger offers and promotions, you might have to wait a few hours before you receive the order confirmation email. Check your inbox, including the spam folder, to ensure it hasn't ended up there. If you still haven't received the order confirmation after a few hours, we recommend contacting customer service. We’ll help you find out what happened and make sure your order is confirmed. Related articles How do I know my order has been shipped? How do I contact Lindex Customer Service? Which delivery methods can I choose and what does it cost? Can I cancel my order? Where can I find the receipt for my online order?