What should I do if my order has been cancelled?

If your order has been cancelled and the payment has been refunded, there may be several possible reasons for this, such as:

• A technical error
• A payment issue
• A delivery-related obstacle

If you would like to know more about why your specific order was cancelled, you are very welcome to contact our Customer Service. We’ll be happy to help you look into what may have caused the issue and how we can best resolve it for you.