Return & Claim

Returns & exchanges

• How do I return items in a package offer, for example “3 for 2”?
• How do I return underwear and swimwear purchased online?
• How long do I have to return an item?
• How do I return an online edition item?
• I don’t have my return form or return label – what should I do?
• What’s the cost for returning an item?

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Claim

• I have not received my parcel and would like to report it as lost
• How do I make a complaint about a used item?
• Can I make a complaint without a receipt?
• What should I do if I receive a faulty or incorrect item?
• I haven’t received all the items in my order – what should I do?
• How do I use Female Engineering’s trial guarantee?

Return options

• How do I return in a Lindex store?
• How do I make a return by post?